Our Policies

Welcome to our world of exquisite artisan creations, where every piece is meticulously crafted to perfection. At AureCut&Co, we take pride in offering you a curated selection of unique and elegant products that are sure to leave a lasting impression. Please take a moment to familiarize yourself with our policies to ensure a seamless and delightful shopping experience.

No Refund Policy

As purveyors of exceptional craftsmanship, we are committed to delivering products of the highest quality. Due to the bespoke nature of our items, we regret to inform you that we are unable to offer refunds. Each piece is carefully handcrafted and tailored to your specifications, making it impossible for us to resell or repurpose them. We kindly ask for your understanding and encourage you to reach out to our dedicated customer service team should you have any concerns or queries.

Attention to Detail

When placing an order with us, we kindly request that you upload the correct image and provide accurate sizing information. Our artisans pour their heart and soul into bringing your vision to life, and ensuring the accuracy of these details is crucial in creating a masterpiece that truly reflects your desires. Please take the time to verify the spelling, color, and size before finalizing your order, as we are unable to make changes once production has commenced.

Handcrafted Excellence

At AureCut&Co, we take great pride in the fact that all our items are meticulously handcrafted. This means that each piece is imbued with the skill, dedication, and artistry of our talented artisans. The result is a truly unique creation that showcases the beauty of handmade craftsmanship. We believe that this individuality adds to the allure and exclusivity of our products, making them even more special for you or your loved ones.

Thank you for choosing AureCut&Co as your destination for extraordinary gifts. We hope that our commitment to exceptional quality and attention to detail shines through in every piece you receive. Should you have any questions or require further assistance, our knowledgeable and friendly team is here to assist you. Indulge in the artistry and elegance of our offerings, and let us help you create unforgettable moments that will be cherished for a lifetime.

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